well looking at your condition i think that my decision of leaving the fusedhost was right i think as there was no good support for me too at the start of the hosting only.I will suggest you to go with some very good hosts that are free and providing good support too.I can even suggest you 1$ hosting too where you will get much more than expected.
That’s what I’m also thinking to leave the fusedtree and stick to any cheap hosting instead of free one.