Quote Originally Posted by darksorrow
Quote Originally Posted by honey12
I'm sorry to hear this lemon_1800. I hope they truly try their best to get your money back. They are not responsible for the exchangers in their directory? Well they should be, their reputation will still be somehow affected by these third parties.
The thing is they stated on their home page that once a payment has been done, it is irreversible. So if one exchanger scams then according to their policy they may not help person who got scammed. Hopefully they help the members who uses their service.
As per the TOS they will not be responsible if we are scamed but I think that they are trying to help the members in such cases as they are new and they want to earn the reputation of an honest and helpful payment processor. It is good thing and let us hope that such things become part of their services.