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You are testing a new exchanger site with the evo exchanges? I did see this exchange site in the evowallet site before, i think it should be a trustable one, if not you can file the report to evo, and evo may return back the money to you.Quote:
Originally Posted by lemon_1800
Is that right? I thought that EVO will not return back the money to us. Perhaps, I read something like that on the EVO site only.Quote:
Originally Posted by kiatsiang
By the way, I also want to get encashment of my LR funds, only very samll amount to India. I think that LR does not send funds to Indian bank account. So for that also I will have to get exchange?
I am not really sure about that, just i see in some other forum before that someone said that when they being scammed by the exchanger site, the file complains to evowallet and able to get the money back. Is this rules recently changes already?Quote:
Originally Posted by Devesh
Actually, according to the TOS of Evo, once we are scammed, we cannot get back our money or money is refundable. But only once when I was scammed by Ecuex.info they refunded my money from their pocket i.e. we can say a promotional offer. But now our fund is not refundable (that is what Evo TOS says)
this is really a pathetic condition lemon. anywyas i have not tried this site for exchange at all. i just have 2 USD in my evo account.
Friends, now more than 18 hours passed since I withdraw my LR, but it's still showing pending status and LR hasn't arrived in my account. I wonder if "real-exchanger" is a scam or what. This is very new exchanger so there is no point my order is waiting in queue. Hopefully, they will process it before 24 hours.
ah. i just thought you have received the money from real exchanger already. do they need you to wait so long? oh..i'm worry about it also.Quote:
Originally Posted by lemon_1800
I am waiting for your good news about your exhanges. May be today is public holiday, the site admin is not online to make any pending process? Since you said there are just started and small, so, their admin is not professional as well.Quote:
Originally Posted by lemon_1800
Well, it seems the admin is not professional, otherwise he should have processed it by this time. Now it's almost 23 hours. To access Internet, public holiday is not really a reason. Anyway, I will wait until tomorrow i.e. for 48 hours, then I will send a support ticket to Evo wallet asking them to freeze the account of the scammer.
Good, scammer has to be punished. Before that, did you send any email or support ticket to the exchanger site before you do exchanges with them? Now you should send them email to ask about your exchanges status, see whether they reply you or not.Quote:
Originally Posted by lemon_1800
I yesterday itself send a support ticket to them asking how many hours it would take to process withdrawal request, though it was claimed, reply would be made in 24 hours, so far there is no any reply (more than 27 hours passed). Nor the LR arrived in my account even after 31 hours. Now I feel it's a scam. I have lost 39.50 Evo. I also sent a support ticket to Evowalet, and waiting for their reply. This time though I believe they are not going to refund me my lost money, I hope at least they will freeze the scammer account.Quote:
Originally Posted by kiatsiang
I am sorry to hear that you may get scammed by this exchnager site. You have done a fast action to report it to evowallet for freezing their accounts, as this will prevent them from getting the money away, if the money is still with them, i think evowallet may also returened back the money to you.Quote:
Originally Posted by lemon_1800
anyways is evowallet aware of this fraud site?
what a bad luck to you lemon by the way. you can just try out exchanging some small amount and check next time.
I said I sent a support ticket to Evo just a few hours ago, and I'm waiting for their reply. Usually it takes 24 hours for Evo wallet to reply. I hope they will take some action against it. I will be glad if they refund my Evo, though I have very less chance because in Evo site home page they have clearly written similar to "no chargeback or refund can be made".
well this is not ethical if you really think from the customer view point.
even in business one of the moral values is the customer satisfaction
Quote:
Originally Posted by archy22
I agree customer satisfaction but since they gave tht no refund no charge back and that is your duty to avoid scammer that is why we say we should collect first then back since except paypal and ap has charge backs.I hope that evo admin will bring the same step to evo like pp so that customers will be happy in future
I got a reply from Evo wallet that they are not responsible for the exchangers in their directory. Anyway, they asked me to wait for a week, and until then if they don't process my request, they will try to contact the exchanger to see what they can find out. Anyway, they are quite clear they are not going to refund in case if I got scammed. Let's wait one week.
yes. evo have stated this on the site already so even that's they did you a favor to contact that exchanger. though they have right to refund you they won't.Quote:
Originally Posted by lemon_1800
oh thats a very bad thing that happened to you now lemon,
Anyways i hope you will be able to get your money exchanged through that new site. did you send them a message to enquire when are they going to make the payments?
I already sent them 3 support tickets asking them how many hours it takes to process withdrawal request, but so far no reply.Quote:
Originally Posted by archy22
I'm sorry to hear this lemon_1800. I hope they truly try their best to get your money back. They are not responsible for the exchangers in their directory? Well they should be, their reputation will still be somehow affected by these third parties.
The thing is they stated on their home page that once a payment has been done, it is irreversible. So if one exchanger scams then according to their policy they may not help person who got scammed. Hopefully they help the members who uses their service.Quote:
Originally Posted by honey12
As per the TOS they will not be responsible if we are scamed but I think that they are trying to help the members in such cases as they are new and they want to earn the reputation of an honest and helpful payment processor. It is good thing and let us hope that such things become part of their services.Quote:
Originally Posted by darksorrow
Wati for 1 week only evowallet will take actions? I think evowallet should at least ususpend that transction first to prevent the scammer able to withdraw or send the money out to others. If they clear themselves then only allow the transaction to processed. IT is common in payapl, they should have this type of services too.Quote:
Originally Posted by lemon_1800
I agree with kaistiang that EVO should suspend that transction. However, this is not as per their TOS. So till the time "lemon" gets the funds back to his account, there will be some sort of anxiety.
I also believe that this facility should be a regular feature of EVO too just like paypal. I generelly like to make the payments through paypal, mainly because of this reason. Since it provides this facility, we can request them the suspend the transaction if we are scamed. Ofcourse, some time limit will apply for this facility which is quite logical.
Ya..Ecowallet may be good but paypal is steady than others so i wont think of others.
yes no one wants to use this evo wallet processor. but osome sites pay only with this processor, so we have no other go you know
Friends, finally I received the LR from real-exchanger just now, so my problem is solved. So you people can also use real-exchanger.com to exchange your Evo for LR with low fees without any hesitation. It's really a real exchanger.
hey lemon that is really a great news that you have got exchanged successfully.
by the way what is the feees that they have charged you?
I cannot understand about their fees, but I got paid 35.54 LR for 39.50 Evo. But I can see their minimum exchange fees is $3 and 10% fees for Evo to LR. I don't know then how come 35.54 LR for 39.50 Evo.Quote:
Originally Posted by vimstar2
I still don't have Evo Wallet, but i will sign up for my new account i need this for my other ptp forums so i can join contest that only support evo wallet.
I'm glad to hear that everything is okay now lemon. I just hope that this error won't happen again to any of us :)
Friends, again bad news, Real exchanger also disabled Evo exchange like GMX, so right now we don't have any exchanger for Evo. I mean you cannot do anything with your Evo now.
Its really horrible to note all these exchangers we got to depend on as L.R will not have direct withdrawal like PaypalQuote:
Originally Posted by lemon_1800
lemon but i see evowallet in GMX then how come it is stopped and taking 1 % so i dont know whats happening and if evo cannot be exchanged then evowallet admin should try something to benefit the amount they get so there will be any way and cant we use evopay because we can exchnage the evo to our bank or even lr i guess\Quote:
Originally Posted by lemon_1800
Oh.. i long time didnt check this thread, neve thought that GMX and real exchanger both are not supports the exchange for evo anymore. In this case we have no place to do exchanges, then evowallet is like a useless currency to us. I hope evo can do something on these.Quote:
Originally Posted by lemon_1800
Glad to know that you are sucessfully exchanges the money from real exchanger, but as you said they are currently not supported evo exchanges after exchanging with you, it is really bad again that we will lost a good source of exchanger this time. Hope they resume the services soon.Quote:
Originally Posted by lemon_1800
i checked the real-exchanger, and now it is not allowed to do an exchange from EVO to LR. and minimum GMX fee is still $5.
but gmx is 5$ but when we exchange we wont get good money back so people usually try people to do exchanges with people because they need good money back so usually evowallet is loosing its value so i dont have any hope in using my account anymore and even take the money from what users give for my evo balanceQuote:
Originally Posted by wonderful1
Both GMX and real exchanger is not support evo excvhange anymore, and i also don't think there will any members really interested to exchange our evo money, as most people just want to get rid of their evo funds now.Quote:
Originally Posted by wanted123